Can the Norfolk Community Directory Help Grow Your Service?

The Norfolk Community Directory is for local service providers and community groups to promote their services to Norfolk residents. The Directory is being well-used by councils and other organisations across Norfolk to deliver Norfolk County Council strategies, for example: local service delivery, social prescribing, information and guidance, and digital offers.

Norfolk County Council is asking organisations to create and maintain accounts (adding any extra services or changes in service delivery etc.) so they can be promoted on the Norfolk Community Directory. The Directory can be accessed by both professionals and members of the public looking for services.

Norfolk County Council, is keen to encourage home care providers already working with the Council, to sign up to the Directory and maintain service information online, through the Norfolk Community Directory.

It’s free, easy to maintain, and will help promote your services to Norfolk residents, backed up by the Council’s support.

You will be sent an email within the next few weeks inviting you to sign up to the Council’s Norfolk Community Directory. The email will come from an email address with Norfolk Community Directory in its title, and will ask you to review the Terms and Conditions and set your security details on your account.

If you have any queries about this, please email: The Norfolk Community Directory email address

 

Every day is different- See where a job in social care can take you

The Department of Health and Social Care (DHSC) are developing a campaign to boost recruitment in the Adult Social Care Sector.  This is across all roles in the sector and across all types of Social Care and locations. DHSC are working closely with national bodies and trade associations, including Skills for Care on this.

The Department aim to run this campaign across England in early 2019, you can see more of the campaign imagery here: www.everydayisdifferent.com You may have heard about this from organisations such as Skills for Care, or through trade press.

 We’re excited to announce that Norwich has been chosen as one of only 4 locations to host a PR event to boost interest in the campaign, this is fantastic news for the local sector and should really assist with propelling the campaign forward within Norfolk.

Recently appointed in post Emma Hammond is the Recruitment and Retention Coordinator tasked with leading the campaign for Norfolk.  Please keep an eye out for further communication in the coming weeks.

Finally, the stories of care workers and users of the care services have been the most powerful campaign so far. If you would like to tell your story about your work in Social Care, or you know of someone who would, please email casestudies@morecarejobs.co.uk

 

 

Norfolk Care Association Consultation – Have your say

With only a few days before the Norfolk Care Association consultation online survey closes, don’t miss the chance to feed in your views.

So far we have received almost 180 contributions from Social Care providers (managers, owners/employers and care workers) either as part of the face to face consultation events last October and/or through the survey. The respondees represent the full range of Adult Social Care Services and work with all ages and needs. We continue in our quest to make this consultation as inclusive as possible.

You can complete the online survey by going to: www.norfolkcareassociationconsultation.com

The new Care Consultation will be all about supporting Social Care providers and representing their views to commissioners and policy makers alike. However, the priorities for a Care Association for Norfolk and the way it runs are still to be determined and are the focus of this consultation.

The provider led Executive Steering Group overseeing the consultation is determined that the voice of the sector be sought and acted on throughout.

There are already some excellent and much valued support services available to Social Care providers but our feedback is that they often work well for one part of the sector or one part of Norfolk but not for everyone. A Care Association offers the opportunity to be a central hub for all social care providers. Below are just a few of the possible services a Care Association for Norfolk might offer:

  • a voice for the sector with commissioners and regulators – around the true cost of care but also more widely on systems and processes,
  • lobbying/campaigning/raising awareness of the sector generally.
  • providing information/advice and specialist support (eg HR/recruitment law/finance)
  • Signposting to partner services
  • Supporting recruitment and promoting careers in social care
  • Co-ordinating peer support networks
  • Maximising opportunities to buy services and goods at a discounted rate.

The survey will close at 11 pm on Friday 8th February so please find time to take 20 minutes out of your day to give us your views.

We look forward to hearing from you.

The Executive Steering Group – Shaping a Care Association for Norfolk

Association Representing Mental health Care (ARMC)

Community Action Norfolk (CAN)

Norfolk and Suffolk Care Support Ltd (N&SCS)

Norfolk County Council (NCC)

Norfolk Community Health & Care NHS Trust (NCH&C)

Norfolk Continuing Care Partnership (NCCP)

Norfolk Independent Care (NIC)

Norfolk Older People’s Strategic Partnership

Voluntary Norfolk

 

 

NHS Awareness Campaign – Love Great Skin

The NHS have produced some really good and helpful guidance through their awareness campaign (Love Great Skin)  which is around preventing pressure ulcers.  Whilst the NHS focus is aimed at care homes and nursing homes, there is some really useful guidance and tools that could be used by any Social Care provider, including homecare.  You can find out more about this by clicking on the following link:  Stop the Pressure Love Great Skin.

Related to this information, you may also find using the SSKIN approach to manage and prevent pressure damage of use.  SSKIN is a five step approach to preventing and treating pressure ulcers.  You can find more information by clicking on the following link:  SSKINsskin managing & preventing pressure damage

Norfolk County Council – Capacity Incentive Payments for Home Support Providers, 2018/19

Busy periods and Bank holidays create pressure and strain on the health and social care system which can result in people failing to get the care they need. This has a detrimental impact on people’s health and is distressing for families and individuals.

Norfolk County Council (NCC) understands the difficulties of operating as a care provider or working as a carer during busy periods. The Council has identified that paying a premium for picking up new care packages can strengthen the workforce and support resilient services.

How will this work?

The Council will have a designated period this Winter and Spring (see table 1) where incentive payments will be offered for promptly commencing new and restarted packages of care for people discharged or transferred from specific care settings. These include acute and community hospital discharges and transfers of care from short term block beds, bed-based reablement, NFS, NEAT and out of hospital services.

This is a one-off payment that Council social workers are empowered to agree with you to facilitate prompt payment. This payment is to support workforce resilience, increase payments to your carers and the delivery of sustainable services through the Winter period.

Table 1 – Designated Periods for Capacity Incentives

Situation Specific dates
Christmas, New Year, up to and including February Half-Term  

Friday 21st December 2018 – Sunday 24th February 2019

April Bank Holiday Monday 8th April 2019 – Wednesday 24th April 2019
Early May Bank Holiday Wednesday 1st May 2019 – Wednesday 8th May 2019
Late May Bank Holiday Wednesday 22nd May 2019 – Wednesday 29th May 2019
Significant pressures on the health system

 

This may include but not be limited to:

·         Severe weather conditions

·         Unexpected staff absence

·         Market failure

NCC will notify accredited providers as dates become known, dates will also be listed on: www.norfolk.gov.uk/caremarket

What sort of care provision will count?

Only care packages for people being discharged from acute and community hospitals and transfers of care from short term block beds, bed-based reablement, NFS, NEAT and out of hospital services are eligible for these incentives. They will apply to any new or restarted home support care packages notified and started as outlined in Table 2 below.

Table 2 – How and How Much?

Sector Capacity Incentive Detail
Home Support –

 

Single worker packages

Commence care within 12hrs* of request (Care Arranging Service) £130

Commence care within 24hrs* of request (Care Arranging Service) £95

Commence care within 24-48hrs* of request (Care Arranging Service) £60

 

Home Support – Double worker packages Commence care within 12hrs* of request (Care Arranging Service) £195

Commence care within 24hrs* of request (Care Arranging Service) £142.50

Commence care within 24-48hrs* of request (Care Arranging Service) £90 

*The time frame used to determine the incentive will be measured from a) the time of the request made for care with the provider to b) the care in place and being delivered.

Norfolk County Council will use the contractual clauses and processes already in existence to monitor that care is delivered in a timely and high-quality manner.

Who can receive this incentive?

All home support providers on NCC’s accredited provider list can receive these payments.

When this will apply?

Capacity Incentive payments will apply during the periods indicated in Table 1. Norfolk County Council may extend or add to these designated periods if there are severe weather conditions or heightened system pressures over the Winter period. These will be announced on our website www.norfolk.gov.uk/caremarket and communicated to providers via the home support provider blog www.norfolkkpwah.com

Please contact us at casteamleaders@norfolk.gov.uk if you have any questions.

Right to review: Norfolk County Council reserves the right to review and amend this at any time.

National Adult Social Care Recruitment Campaign Launched – 13 February 2019

The National Adult Social Care Recruitment Campaign has launched. Please visit the national website http://www.everydayisdifferent.com/

In Norfolk there will be a local event highlighting the need for the campaign, showcasing what the campaign aims to do and how it’s doing it, and how the sector can get involved. Please register for the event here.

You can also visit our Twitter and Facebook pages to get involved in the campaign locally.

Adult Social Care Recruitment Campaign

As notified in a previous blog post, the Department of Health and Social Care (DHSC) is running a national advertising and media campaign to recruit more people into roles in Adult Social Care.  As the outdoor advertising campaign appears locally, there will be a breakfast event to highlight the need for the campaign in Norwich, showcasing what the campaign aims to do and how it’s doing it, and how the sector can get involved.

  • Date: 20 Feb
  • Time: 08.30-09.30am
  • Venue: Norwich City Football

The event format will be as follows:

  • A welcome speech from James Bullion, Executive Director of Adult Social Services, Norfolk County Council
  • A campaign introduction and videos from Lyn Romero
  • A speech from Sanjay Kaushal, Joint chair of Norfolk Independent Care and Managing Director of Castlemeadow Care
  • A local care worker will talk about their experience working in the sector
  • There will be a DWP spokesperson talking about practical engagement with the campaign

The invite is open for care providers and care workers; the local media have also been invited.

Please register for the event by clicking on the link below, providing your name and the organisation you represent, including any special access requirements.

https://tockify.com/socialcareengagement/detail/106/1550651400000

If you have any questions about the event, please email Emma Hammond: emma.hammond3@norfolk.gov.uk

 

 

 

 

 

Keep winter at bay with Warm Homes Partnership funding

A message from Breckland Older Peoples forum.

As winter sets in and freezing winds, frost and snow come to the county, Breckland residents who are struggling to pay their energy bills and keep their homes warm are being encouraged to check whether they may be eligible to receive help through Norfolk’s Warm Homes Fund Partnership.

Breckland Council, alongside councils across Norfolk, are aiming to help more than 1,000 people across the County with funding towards the cost of putting in place better insulation and the installation of mains gas. It comes following the success of £3.1m funding bid to National Grid’s Warm Homes Fund, which was led by Broadland District Council on behalf of Norfolk’s districts. The improvements aim to help both renters and homeowners to efficiently heat their cold homes, which can have a significant impact on people’s lives.

Cllr Gordon Bambridge, Executive Member for Growth at Breckland Council, said: “The aim is to help eligible people to access energy advice and support and to help those who do not have any central heating to put this in place at a reduced cost, which is important to their comfort, health and wellbeing. This is a fantastic initiative and we want to use this funding to help as many local people as possible, so I hope Breckland residents will explore how the Warm Homes Fund may be able to help them.”

The Warm Homes Fund is aimed at people whose homes do not already have central heating installs, as well as those with underlying health issues and carers of vulnerable people. To find out if you or someone you know may be eligible for support under the scheme, contact Breckland Council on 01362 656 870 or visit www.breckland.gov.uk/whf

Exciting new community micro- enterprise project in Norfolk

Community Catalysts is working with the County Council and other local partners on the Norfolk Community Micro-enterprise Project which runs from August 2018 until January 2021.

The project takes learning from Community Catalysts’ highly successful project in Somerset and aims to work with local people who want to develop small enterprises and ventures offering a wide range of help and support for older and disabled people who want to live life their way.

As well as helping people to set up new enterprises Community Catalysts will also be able to advise small groups and organisations already established in Norfolk and looking to diversify or extend what they offer. Helping local people to help other local people.

Work will start in North Norfolk (Aldborough, Cromer, Mundesley, North Walsham) and the Greater Norwich area, where increasing the number and range of community micro-enterprises that provide a wide range of help and support for older and disabled people is seen as a real priority. Enterprises in other parts of Norfolk that fit well with local priorities can also be supported.

‘We are delighted to be working with Community Catalysts CIC to explore the potential and talent within our communities to develop enterprises which help people in their own homes and in the community’, says Sera Hall, Director of Integrated Commissioning Norfolk CCGs and Norfolk County Council. ‘As part of our Promoting Independence strategy we want to shift focus to strengthening prevention and early help, supporting people to stay independent for longer. Community Catalysts have a strong track record in supporting people to set up sustainable and high-quality community micro-enterprises which truly meet the needs in their communities. This project will increase capacity and the choice of services that are delivered by local people for local people.’

We will try hard to build on things that already work well and to value and nurture people, groups and organisations with strong local knowledge and expertise. The project aims to capture learning and actively use this to affect local system and culture change – working in partnership to improve the way that health and care works for people in Norfolk.

 

Debra Morris has been employed as the local Catalyst to lead the project in Norfolk and can be contacted on debra.morris@communitycatalysts.co.uk or 07384 835722.