Winter Capacity Incentive Payments – eligibility period extended

Norfolk County Council has been working closely with home support providers to try and ensure that Norfolk has the home support provision it needs over the winter period – as a result of this work we have identified that paying home support providers a premium for picking up new care packages over this pressured time would support both the people coming out of hospitals and those carers who are providing care.

We understand the difficulties of operating as a care provider or working as a carer during the winter holiday period and want to recognise that by offering a financial premium.  This premium will now be available up to and including Wednesday 31 January 2018.

To find out more about how this will work and when this premium will be paid, please see our page here: