Winter Business Resilience Planning – Helping Clients Stay Well This Winter

We’re in the midst of winter now, but it’s not too late to look at your Business Continuity Plans and check that they are fit for purpose.  We know that January and February can bring the most severe cold weather and challenges for your businesses.

Business Continuity is about protecting three main areas of your business:

  • Safeguarding people
  • Safeguarding your assets
  • Safeguarding your processes

Staying Warm and Well

Ensuring that the people you look after are adequately warm over winter can increase their chances of staying well this winter.  Being cold can make health conditions worsen, particularly respiratory and heart problems.

Following the actions below can help to keep people you look after warm and well:

  • try to keep the house heated to at least 18C, drawing curtains as soon as dusk falls and closing doors to block draughts where necessary
  • find out if your service user can get the flu jab for free on the NHS, and encourage them to get this
  • ensure they are dressed in several layers of clothes rather than one chunky layer – clothes made from cotton, wool or fleecy fibres help to maintain body heat.
  • see if they can use a hot water bottle or electric blanket to keep warm in bed – but don’t use both at the same time
  • check they are having at least one hot meal a day – eating regularly helps keep you warm; and make sure they have hot drinks regularly
  • ensure they wear shoes with a good grip to help prevent falls
  • check whether they are able to be active – even those with limited mobility may be able to do chair-based exercises like moving arms and legs or wiggling toes to generate heat to keep them warm.
  • Ensure they are keeping their hands clean and keeping surfaces clean (telephones, door handles etc) to stop germs spreading


NHS and CCG advice

The Norfolk County Council, NHS and CCG websites also host a lot of advice about how to stay warm and well this winter.  The links to these sites can be found below:

Norfolk County Council:


Great Yarmouth &Waveney CCG:

North Norfolk CCG:

Norwich CCG:

South Norfolk CCG:

West Norfolk CCG: