Planning for Winter: How robust is your Business Continuity Plan?

As we are fast approaching winter, we are encouraging you, our Home Support providers, to look at your Business Continuity Plans and check they are fit for purpose.

Business Continuity is about protecting three main areas of your business:

  • Safeguarding people
  • Safeguarding your assets
  • Safeguarding your processes.

All our home support providers are required contractually to have Business Continuity Plans, and our newer contracts allow us to ask for copies of these.  Having a robust Business Continuity Plan will ensure you can continue to operate your business safely and effectively in the event of an emergency.

What are some of the biggest risks to my business over winter?

You know your business best and will, through your experience, know what sort of increased pressures and risks you can expect to encounter over winter.  Carefully consider your Business Continuity Plans for the following situations:

  • Staff sickness – What would you do if a sickness epidemic had an impact on staff?  How would you manage to cover all of your care calls?
  • Extreme Weather – What are your plans for your business if the roads get snowy or icy? Do you know where gritting routes are?  What if a member of staff gets stuck whilst out on call?
  • Restricted access to premises – How would your business function if you could not access your offices?  What if there was a burst pipe, or ‘phone lines were down?

Have a look at your Business Continuity Plans and make sure they consider these situations, and any others you can think of.  Make sure your plans do not rely on one single person, and that everyone is aware of their role in an emergency.

  • Have a Plan
  • Test it works
  • Keep it up-to-date
  • Ensure those who need to know about the Plan do, and know how to use it too.

We will be posting further information on the Blog to help you think about your Business Resilience and Continuity Planning arrangements over the next couple of weeks. So, check in with us by signing up to follow the Blog in the sidebar so that you get all the articles sent to your email box and, if there are specific issues relating to Business  Continuity Plans let us know, and we will do all we can to help you.