The Herbert Protocol

The Herbert Protocol is a national scheme used by Norfolk Police and other agencies which encourages carers to compile useful information which could be used in the event of a vulnerable person going missing.

Carers, family members and friends can complete in advance, a form recording all vital details such as:
•    medication required
•    mobile numbers
•    places previously located

•    photographs.

In the event of your family member or friend going missing, the File Herbert_Protocol can be easily sent or handed to the Police to reduce the time taken in gathering this information.

Alternatively there is support available online including:

Mind Charity0300 123 3393 (9am to 6pm, Monday to Friday)
AGE UK Norfolk – 01603 787111
If you are concerned someone you know who has gone missing and may be at risk of harm in an emergency call the police on 999 or non-emergency 101.