Winter Pressures – Capacity Incentive Payments 2019-20

At Norfolk County Council we understand the challenges of operating as a care provider or working as a carer during busy periods.  In response to this, one of the things we have put in place is an incentive payment which is payable when you pick up a care package.

We will have designated periods this Winter 2019-20 where Capacity Incentive Payments (CIPs) will be offered for promptly commencing new and restarted packages of care for people discharged or transferred from specific care settings.

The first period covers Friday 20th December 2019 to Sunday 23rd February 2020.  During this period, CIPs can be made for:

  • people being discharged from acute and community hospitals
  • transfers of care from short-term block beds, bed-based reablement, NFS, NEAT and out of hospital services

For further information and support on the Home Support Capacity Incentive Payment and delivering a resilient service at this time of year please visit www.norfolk.gov.uk/winterpreparedness