The Care Workers Charity

The Care Workers Charity (CWC) supports current, former and retired care workers with hardship grants (up to £500), which are treated as gifts, and online information and advice on a range of health and wellbeing topics. Please do tell your care teams about CWC in case they need to apply for support at www.thecareworkerscharity.org.uk

CWC are rallying all care providers and senior managers to join the movement and help them get closer to their vision: no care worker will ever face financial hardship alone.

You can get involved today by:

  1. Setting up a monthly donation here
  2. As a care provider joining their Supporters Club here
  3. Giving your care teams access to the CWC Salary Stretching platform from Perkbox (care workers can save on average £808 per year on their everyday shopping)
  4. Taking part in one of the CWC events here

For further details please contact CWC’s Chief Executive, Alex Ramamurthy, direct on alex@thecareworkerscharity.org.uk

Norfolk County Council – Bank Holiday Planning for Home Support May 2018

Norfolk County Council’s vision for Norfolk is to have sufficient, reliable, sustainable home support that is of excellent quality.

Busy periods, especially bank holidays, create pressure and strain on the health and social care system which can often result in people failing to get the care they need when they are discharged from hospital – this has a detrimental impact on people’s health and is distressing for families and individuals.

NCC has been working closely with home support providers to try and ensure that Norfolk has the home support provision it needs over busy periods – as a result of this work, they have identified that paying home support providers a premium for picking up new or resuming care packages from the hospitals for people being discharged over pressured times, would support both the people coming out of hospital and those who are providing the care.

How will this work?

New or restarted packages requested for people being discharged from hospital during designated periods (see Table 1 below) will attract a one off Capacity Incentive payment.  You may use this to increase payments to your carers and to support the operation of your service.

 

Table 1 – Designated Periods for Capacity Incentives

Situation Specific trigger details
Late May Bank Holiday Wednesday 23rd May 2018 – Monday 28th May 2018 inclusive
Significant pressures on the health system

 

This may include but not be limited to:

·         Severe weather conditions

·         Unexpected staff absence

·         Market failure

 

NCC will notify accredited home support providers as dates become known, dates will also be listed on NCC’s Keeping People Well at Home blog: www.norfolkkpwah.com

 

*Norfolk County Council reserves the right to determine when the factors impacting on discharge attributed to Social Care will trigger the Capacity Incentive.

 

 

 

 

What sort of care provision will count?

Only home support packages for people being discharged from hospital currently attract these premiums. They will apply to ALL new or restarted home support care packages notified and started as outlined in Table 2 below.

Table 2 – How and How Much?

Sector Capacity Incentive Detail
Home Support –

Single worker packages

Commence care within 12hrs* of request (Care Arranging Service) £130

Commence care within 24hrs* of request (Care Arranging Service) £95

Commence care within 24-48hrs* of request (Care Arranging Service) £60

 

Home Support – Double worker packages Commence care within 12hrs* of request (Care Arranging Service) £195

Commence care within 24hrs* of request (Care Arranging Service) £142.50

Commence care within 24-48hrs* of request (Care Arranging Service) £90

 

*The time frame used to determine the incentive will be measured from a) the time of the request made for care (Care Arranging Service) to b) the first scheduled/delivered call time.

*Restarted packages will only attract the payment if a retainer payment, allowed for in some contracts, has not been made for the length of the hospital stay.

Norfolk County Council will use the contractual clauses and processes already in existence to monitor care delivered in a timely and high quality manner.

Who can receive this incentive?

All home support providers on NCC’s accredited provider list can receive these payments.

When this will apply?

Capacity Incentive payments will apply during the periods indicated in Table 1. However Capacity Incentive payments will also be implemented when circumstances mean that home support providers and hospitals are under particular pressure.

How will I know if a day is designated as an incentive day?

Other than the periods indicated in Table 1 NCC will notify providers through email and on the website here: www.norfolkkpwah.com

Please contact us at integratedcommissioners@norfolk.gov.uk if you have any questions.

Right to review:

Norfolk County Council reserves the right to review and amend this at any time.

Health and Safety made simple: free basic advice for businesses

Small or medium-size business owners can find out all the basics for your business online at the HSE website.

There is a free leaflet, Health and Safety made simple – The basics for your business, which can be downloaded.  This provides straightforward guidance on how you can make sure your business complies with health and safety law.

The leaflet is for employers and those who want some basic information on what they must do to make sure their businesses comply with health and safety law. It will help people decide who’s responsible for health and safety, write a health and safety policy, control the risks, consult employees, provide training and information, provide the right workplace facilities, make first-aid arrangements and report accidents, display the law poster and get insurance for their business.

The revised version has brought the advice up to date and clarified some of the key messages but the guidance on complying with the law has not been fundamentally changed.

 

You can also download the free version of the health and safety law poster, as well as HSE’s First aid at work: your questions answered leaflet.

Advance Care Planning for people with dementia – new guide

“My future wishes: Advanced Care Planning (ACP) for people with dementia in all care settings”, is a new guide launched by NHS England.

The guide provides signposting, information and support for colleagues in health, social

and community care settings, around advance care planning for people living with

dementia. It identifies key actions from the point of an initial diagnosis of dementia

through to the advanced condition, in order to highlight and prompt best practice

irrespective of care setting. It also considers situations where it has not been possible

to initiate an ACP / future wishes conversation early and provides some tips on how to

manage this.

The aim of this resource is to help practitioners, providers and health and social

care commissioners:

  • create opportunities for people living with dementia to develop an ACP through

initiating and / or opening up conversations;

  • ensure advance care planning is fully embedded in wider inclusive, personalised care

and support planning for dementia; and

  • ensure people living with dementia have the same equal opportunities as those

diagnosed with other life limiting conditions / diseases, in terms of accessing palliative

care services / support.

The guide also sets out information and resources around ACP that are already in use at

a local level.

The idea for this guide emerged from a workshop NHS England held in June 2017.

It has been developed with input from a diverse range of stakeholders. Contributors

include carers of people diagnosed with dementia, health and social care professionals,

NHS Foundation Trusts, charities, hospices and care homes. Stakeholder input has been

embedded in this guidance to ensure an inclusive, personalised approach for people

living with dementia that is responsive to their needs and preferences.

 

To access the guide click here.

Independent Age: Home Safety booklet

Independent Age have recently published a new advice booklet called: Home safety – How to spot risks and prevent accidents.  This is likely to be relevant to the people you support, useful for them and your staff as an information resource.

The booklets are written for older people but the information is useful to people of all ages.  They are in an easy read format, making them more accessible.

You can access the Home Safety booklet here.

 

In addition, Independent Age have a range of other advice guides and factsheets which you can see here.

Norfolk County Council – Bank Holiday Planning for Home Support

Norfolk County Council’s vision for Norfolk is to have sufficient, reliable, sustainable home support that is of excellent quality.

Busy periods, especially bank holidays, create pressure and strain on the health and social care system which can often result in people failing to get the care they need when they are discharged from hospital – this has a detrimental impact on people’s health and is distressing for families and individuals.

NCC has been working closely with home support providers to try and ensure that Norfolk has the home support provision it needs over busy periods – as a result of this work, we have identified that paying home support providers a premium for picking up new or resuming care packages from the hospitals for people being discharged over pressured times, would support both the people coming out of hospital and those who are providing the care.

How will this work?

New or restarted packages requested for people being discharged from hospital during designated periods (see Table 1 below) will attract a one off Capacity Incentive payment.  You may use this to increase payments to your carers and to support the operation of your service.

Table 1 – Designated Periods for Capacity Incentives

Situation Specific trigger details
May Bank Holiday Thursday 3rd May 2018 – Tuesday 8th May 2018 inclusive
Significant pressures on the health system

 

This may include but not be limited to:

·         Severe weather conditions

·         Unexpected staff absence

·         Market failure

 

NCC will notify accredited home support providers as dates become known, dates will also be listed on this blog.

 

*Norfolk County Council reserves the right to determine when the factors impacting on discharge attributed to Social Care will trigger the Capacity Incentive.  

What sort of care provision will count?

Only home support packages for people being discharged from hospital currently attract these premiums. They will apply to ALL new or restarted home support care packages notified and started as outlined in Table 2 below.

Table 2 – How and How Much?

Sector Capacity Incentive Detail
Home Support –

Single worker packages

Commence care within 12hrs* of request (Care Arranging Service) £130

Commence care within 24hrs* of request (Care Arranging Service) £95

Commence care within 24-48hrs* of request (Care Arranging Service) £60

 

Home Support – Double worker packages Commence care within 12hrs* of request (Care Arranging Service) £195

Commence care within 24hrs* of request (Care Arranging Service) £142.50

Commence care within 24-48hrs* of request (Care Arranging Service) £90

 

*The time frame used to determine the incentive will be measured from a) the time of the request made for care (Care Arranging Service) to b) the first scheduled/delivered call time.

*Restarted packages will only attract the payment if a retainer payment, allowed for in some contracts, has not been made for the length of the hospital stay.

Norfolk County Council will use the contractual clauses and processes already in existence to monitor care delivered in a timely and high quality manner.

Who can receive this incentive?

All home support providers on NCC’s accredited provider list can receive these payments.

When this will apply?

Capacity Incentive payments will apply during the periods indicated in Table 1. However Capacity Incentive payments will also be implemented when circumstances mean that home support providers and hospitals are under particular pressure.

For example – did you know for every 1 degree drop below 5oC there is:

  • 10% increase in elderly with breathing problems peaking on day 12
  • 8% increase in emergency admissions – 3.4% die
  • Heart attacks 40% rise
  • Stroke increase at day 5

All of these factors will increase demand on the health system and home support. NCC is committed to supporting our care providers to meet that demand.

How will I know if a day is designated as an incentive day?

Other than the periods indicated in Table 1 NCC will notify providers through email and on our website here: www.norfolkkpwah.com

Please contact us at integratedcommissioners@norfolk.gov.uk if you have any questions.

Right to review:

Norfolk County Council reserves the right to review and amend this at any time.