WBRP: Don’t forget repeat prescriptions for the Christmas period.

People with long-term health conditions such as asthma, diabetes, lung and heart disease are being reminded not to leave it too late to get their repeat prescriptions.

There are so many things to remember in the run up to the Christmas period.  In addition many GP practices will have limited opening hours between Christmas and New Year, which means some people may struggle if they run out of their medication.

We all want to make sure that people with these illnesses have a good Christmas and New Year.  The last thing we want is for people to run out of their medication, become poorly and have to spend part of their holiday in hospital.

If the people you support haven’t already ordered their repeat prescriptions, it’s something that ought to be done as soon as possible.

Skills for Care’s 12 days of Christmas

Skills for Care are marking the festive seasons with 12 days of Christmas.  They will be sharing some of their favourite resources to support home care providers, their staff and the people being supported.

In recognition that many care workers will be working over the Christmas period they are promoting ways that special days can be marked and celebrated with the people supported.

In the lead up to Christmas day there will be free resources, downloads and guides to help support them over the festive period and as we start a New Year.

Skills for Care will be updating their website each day from 11th December with something new.  You can access the website here: Skills for Care – 12 days of Christmas



Norfolk County Council Wants Your Views on Market Engagement

Norfolk County Council is launching a survey for organisations involved in social care and support as part of our work on market engagement. We want to hear your experiences, ideas and feedback on a number of the ways we communicate, engage with and support you in order to improve the structures we have. Your responses will help shape this important piece of work.

The survey should take 6-10 minutes to complete. You can start the survey by clicking on the following link: https://www.smartsurvey.co.uk/s/NorfolkMarketSurvey/

Your responses will be completely anonymous and we cannot trace back any comments to you. We are not collecting any personally identifiable information unless you include any personal information in any of the comment boxes. We will combine your responses with those of many others, and they will be summarized in a report to further protect your anonymity. We will only use the data we receive to help us shape the market engagement plan and will not share it with anyone else.

The survey will remain open until 12 January.

We hope you will take this opportunity to contribute your views and help us shape the future of market engagement in Norfolk.

Independent Provider Meeting today (Thursday 7 December)


Just a quick reminder about the Independent Home Support Provider Meeting today – from 13:00 – 16:00 (with Norfolk County Council colleagues joining the meeting at 14:00).

The meeting will be held at Aldiss Park, Dereham Town Football Club, Norwich Road, Dereham, NR20 3PX.  There is plenty of parking on site for attendees.

The agenda for the next Independent Home Support Provider Meeting can be found here: IPF Agenda 07.12.17.  Thank you to those who suggested agenda items.

The minutes from the last meeting can be found here: 2016.09.07 – IHCPM Minutes

Anybody offering Home Support in Norfolk is welcome to attend.

We look forward to seeing you there.

2018 Strengths-based approach workshops


Dates for the second round of Norfolk and Suffolk Care and Support’s free strengths-based approach workshops have been announced.

The strengths-based approach is based on the belief that increasing resilience by focussing on an individual’s own skills and abilities, support networks and informal community services will improve outcomes for them and in so doing, delay or even avoid the need for ongoing formal input.

The workshops are aimed at care managers and in-house trainers, for cascading training to frontline care staff.

The workshops will take place in the New Year in Swaffham, Norwich, Dereham, Great Yarmouth and Wells.

For full details you can see the flyer here: NSCS workshop flyer

Or you can find out more details and book a place on 01603 629211 or info@norfolkandsuffolkcaresupport.co.uk

Winter Business Resilience Planning: Business Resilience consultation offer

At the Independent Provider Forum on 7 December, David Rimmer from the NCC Resilience Team will be talking about Business Resilience Planning.

Hopefully you’ll be able to make it to the forum on Thursday to hear from David in person.  If not, and perhaps as well, it’s worth bringing to your attention the support that the Resilience Team offers to small and medium sized businesses.

An initial conversation about your business is available by appointment.  This one-off discussion of up to an hour may be enough to give you some pointers or advice.  If you feel you would benefit from more support from the Resilience Team, bespoke arrangements for this (including costs and timescales) can be discussed.

The onset of Winter Pressures may have flagged some issues for your business which make this offer particularly relevant.  If so, perhaps now is the time to contact the team.

The Resilience Team website can be accessed here: https://norfolksafety.org/normit/

Or you can contact them directly on 01603 222016 or normit@norfolk.gov.uk

Winter Planning for Home Support

Our vision for Norfolk is to have sufficient, reliable, sustainable home support that is of excellent quality.

Over the winter cold temperatures and pressures in the health and social care system can often result in people failing to get the care they need when they are discharged from hospital – this has a detrimental impact on people’s health and is distressing for families and individuals.

All businesses should have measures in place to manage the pressures experienced over the winter period and such resilience steps are outlined in information which can be accessed via the following link: https://norfolkkpwah.com/category/winter-planning/

NCC has been working closely with home support providers to try and ensure that Norfolk has the home support provision it needs over the winter period – as a result of this work we have identified that paying home support providers a premium for picking up new care packages over this pressured time would support both the people coming out of hospitals and those carers who are providing care.

We understand the difficulties of operating as a care provider or working as a carer during the winter holiday period and want to recognise that by offering a financial premium.

To find out more about how this will work and when this premium will be paid, please see our page here: www.norfolkkpwah.com/winter-planning-for-home-support