Winter Pressures – Capacity Incentive Payments 2019-20

At Norfolk County Council we understand the challenges of operating as a care provider or working as a carer during busy periods.  In response to this, one of the things we have put in place is an incentive payment which is payable when you pick up a care package.

We will have designated periods this Winter 2019-20 where Capacity Incentive Payments (CIPs) will be offered for promptly commencing new and restarted packages of care for people discharged or transferred from specific care settings.

The first period covers Friday 20th December 2019 to Sunday 23rd February 2020.  During this period, CIPs can be made for:

  • people being discharged from acute and community hospitals
  • transfers of care from short-term block beds, bed-based reablement, NFS, NEAT and out of hospital services

For further information and support on the Home Support Capacity Incentive Payment and delivering a resilient service at this time of year please visit www.norfolk.gov.uk/winterpreparedness

 

 

If someone you know is lonely

If you're feeling lonely

If you think someone you support may be lonely, it can be hard to know what to do, particularly if they don’t speak to you about it.

Coping with loneliness – advice for the person you know

Independent Age has an advice guide If you’re feeling lonely which has ideas on how to deal with loneliness and where to look for help. Download it from their website or order your free copy by calling 0800 319 6789.

Winter Planning 2019/2020 – Being ready for winter

All of us living in Norfolk are approaching the coldest months of the year so it is important for us all to be prepared, aim to prevent and protect ourselves and those whom we support from any avoidable ill-effects of winter.  To help Home Support providers in doing this the following list of resources and guidance may be of help.

Carers emergency card – Norfolk county council

https://www.norfolk.gov.uk/care-support-and-health/start-with-social-care/urgent-help/carers-emergency-card

Emergencies

ICE – In case of emergency (for mobile phones)

https://incaseofemergency.org/

UK Power networks

Priority treatment for vulnerable residents for electricity in an emergency

https://www.groundwork.org.uk/projects/support-for-vulnerable-residents-during-a-powercut/

 Cadent gas – Could you get extra support in a gas emergency?

The Priority Services Register (PSR) is free to join. It helps energy companies look after customers who have extra communication, access or safety needs.

https://cadentgas.com/Emergencies-safety/Safeguarding/PSR-registering-myself

Lions message in a bottle regarding someone’s medication.

LIONS MIAB (003) October 2019

 

 

 

Unexpected changes and ageing: preparations & conversations

Most people’s daily lives will include routines and planned events. Not everything in life can be anticipated, but there are some things we can all do to minimise the unexpected having a negative impact. Likewise there are some things that can be uncomfortable or awkward to discuss. The long term health condition that will progress over time. The changes caused by increasing age and frailty, or declining overall health.

It can be a challenging area for professionals and families alike, but to make life a little easier please look through the resources below as they could help address how to approach some of these issues more easily.

Conversations for older people and their families

Dealing with difficult conversations by Independent Age (attached)

Which? Overcoming common challenges

https://www.which.co.uk/later-life-care/carers-and-caring/talking-about-care-options/how-to-deal-with-difficult-conversations-a5nhd4f3upqf

Practical advice

Dementia – sudden changes (advice for carers)

https://www.alzheimers.org.uk/dementia-together-magazine/feb-march-2018/carers-tips-sudden-changes

Living with multiple health problems – Health talk

http://www.healthtalk.org/peoples-experiences/long-term-conditions/living-multiple-health-problems/topics

How to look after your mental health in later life – Mental health foundation (charity)

One in five older people living in the community and two in five people living in care homes experience depression or poor mental health

https://www.mentalhealth.org.uk/publications/how-to-in-later-life

Planning ahead – Marie Curie

planning-ahead

 

 

New Year – New Social Media Skills

Frustrated with Facebook? Trouble with twitter?

new year social media

If you are on social media and could benefit from developing your skills and knowledge for business and recruitment purposes – sign up to a FREE masterclass today!

What? Social Media for Business and Recruitment Masterclass for Adult Social Care providers

When? Friday 10th January 2020

Where? The Conference Suite at Breckland Council in Dereham

Why? Come along and find out about:

  • Facebook & Twitter – overview and introduction
  • How to set up and optimise business social media profiles
  • How to use each platform-business functions to drive business and recruitment
  • Social media best practices – basic dos and don’ts
  • Ideas for appropriate and engaging content
  • How to measure social media success
  • Reputation and risk management
  • An introduction to visual social media platforms of Instagram, Pinterest or YouTube

There are 2 sessions available on a first come, first served basis (only 1 delegate ticket per provider).

Early bird? – book here to come along to our morning session at 09:00

Not a morning person? Book here and join us after lunch at 13:00  

Please note – You will need to bring your own laptop and hold administrator rights to your social media accounts. This is an interactive session with practical pointers that you can use to update your pages!

Teas and coffees will be available at the start of the sessions – you will need to bring your own snacks/lunch.

If you have any questions about the course, please contact me at norfolkcarejobs@norfolk.gov.uk

 

Independent Age – Winter wise guide

Winter can bring extra challenges. Dark evenings and icy pavements can make it harder to get out, while cold weather can make us vulnerable to illness. Higher fuel bills can be worrying too.

Independent Age have published ‘Winter wise’ which has practical tips on staying warm and healthy in the winter months, including information on Winter Fuel Payments.  This information may be of use to those whom you support and those who may struggle in the cold weather.

You can download a copy of the guide or order a free copy by following the link:  Advice Guide Winter wise

independent age winter wise 4.11.19

 

Colourful ‘Home First’ Campaign launches across Norfolk and Waveney

The benefits of recovering in your own bed after surgery or other hospital treatment are being promoted in a new campaign being launched across Norfolk and Waveney.

The colourful ‘Home First’ campaign uses bright images, animation and positive messages to explain why patients and their families or carers should make sure they can leave hospital on their Expected Discharge Date (EDD), rather than spending a prolonged spell in a hospital bed.  To find out more details please use the link below, there is also a lovely colourful YouTube video to watch.

https://www.norfolk.gov.uk/news

Please share this information with those you think will find this of interest.