CQC Compliance Workshops

Two new half-day CQC compliance workshop have been organised by Norfolk & Suffolk Care Support in partnership with Tina Welford from ECLM Ltd.

CQC compliance for home care providers:          Thurs 11th April   –  9:30am-12:00pm
CQC compliance – general refresher/updates:   Thurs 11th April    –  1:00pm-3:30pm

Both sessions are being held at Dereham Football Club. Places are £50 per person.

To book, call 01603 629211 or email:


These sessions are very popular and places are limited, so please reserve your place soon.




Norfolk & Norwich University Hospital – Dementia Information and Advice Fayre

The Norfolk & Norwich University Hospital (NNUH) now have the line-up of speakers arranged for their Dementia Information and Advice Fayre to be held on 13th May 2019.  More details can be found on the attached poster. Please share amongst your networks to spread the word.

 There is also more information in the link to their press release issued last week: http://www.nnuh.nhs.uk/news/2019/03/providing-extra-support-for-people-living-with-dementia-and-their-families/

NNUH Dementia Information and advice fayre 20.3.19



Adult Social Care Recruitment Campaign

As notified in a previous blog post, the Department of Health and Social Care (DHSC) is running a national advertising and media campaign to recruit more people into roles in Adult Social Care.  As the outdoor advertising campaign appears locally, there will be a breakfast event to highlight the need for the campaign in Norwich, showcasing what the campaign aims to do and how it’s doing it, and how the sector can get involved.

  • Date: 20 Feb
  • Time: 08.30-09.30am
  • Venue: Norwich City Football

The event format will be as follows:

  • A welcome speech from James Bullion, Executive Director of Adult Social Services, Norfolk County Council
  • A campaign introduction and videos from Lyn Romero
  • A speech from Sanjay Kaushal, Joint chair of Norfolk Independent Care and Managing Director of Castlemeadow Care
  • A local care worker will talk about their experience working in the sector
  • There will be a DWP spokesperson talking about practical engagement with the campaign

The invite is open for care providers and care workers; the local media have also been invited.

Please register for the event by clicking on the link below, providing your name and the organisation you represent, including any special access requirements.


If you have any questions about the event, please email Emma Hammond: emma.hammond3@norfolk.gov.uk






UEA Dementia Open Forum

From the Norfolk and Suffolk Care Support Ltd newsletter: 

Wednesday 13 February 2018,

2-3pm in the Room 3.02, Harvard Lecture Theatre, Julian Study Centre, UEA

Speaker: Dr Tamara Backhouse – ‘Personal care in advanced dementia: working towards reducing refusals’. 

‘People with dementia develop high needs for assistance with their personal care and in the later stages can be reluctant to receive support with these daily tasks. When people with late-stage dementia refuse assistance with personal care it leaves those caring for them in a difficult position. If care is not provided, the person with dementia could become neglected, have poor hygiene, or develop urine burns or infections. On the other hand, if care is provided, it could be against the person’s will. Refusal of care could be due to the person with dementia not understanding what the caregiver is trying to do, environmental factors, health status, or unmet needs. Refusals are common in people with dementia living in care homes and living at home. I will present data demonstrating this difficult area, consider current interventions, and introduce my Alzheimer’s Society Research Fellowship, which aims to examine this issue further.’

Dr Tamara Backhouse is an Alzheimer’s Society Research Fellow at the School of Health Sciences, University of East Anglia. Dr Backhouse has extensive experience of working as a paid carer with older adults. She has been involved in a number of projects related to dementia care and care home research.

Full details here.