Invitation to Tender – New Home Support Provider Framework

New-NCC-Long-Logo-coloured-medium

Via Email

Date: 8th August 2019

Adult Social Services, County Hall, Martineau Lane, Norwich Norfolk NR1 2DH

NCC contact number: 0344 800 8020    Text relay no: 18001 0344 800 8020

 

To NCC Home Support Providers

The purpose of this letter is to alert you that an Invitation to Tender (ITT) for a new Home Support Framework has been published and to provide links to web-sites with more details about the tender process and deadlines.

The Council is continuing with phase 2 of the Home Support Framework and replacing the current Home Support Framework with a new updated Home Support Framework Agreement. The new Framework is based on Primary Care Network (PCN) areas across Norfolk.

This was announced at the Home Support Market Engagement Event, held at Dereham Football Club on Friday 19th 2019. Presentations and feedback from the event can be found on the Keeping Well at Home Blog https://norfolkkpwah.com/ or on the Council’s Care Market News https://www.norfolk.gov.uk/business/supplying-norfolk-county-council/norfolk-care-market/news.

The intention is to move existing packages of care to the new Framework on their current terms and conditions. The new Framework Agreement will be used to arrange individual packages of care, a round of packages of care, a commitment to buy a volume of hours in a particular area (previously referred to as ‘block contracts’) and specialist services. Existing NCC providers with a CQC rating of good or outstanding who apply will be fast-tracked on to the Framework Agreement. The expectation is that successful providers will work together to facilitate effective delivery of home support services across Primary Care Network (PCNs) areas.

This opportunity is published on the In-tend web-site, http://In-Tendhost.co.uk/norfolkcc with project reference of NCCT41877. To access the documents, interested providers must express interest in the tender. They will then be able to view the documents which contain information about the Council’s plans as well as advice on how to apply. All correspondence and clarifications in relation to the tender will be issued via this system, so if you are interested in applying to the Framework, please make sure you check the site regularly.

A Question & Answer session will be held on 28 August 2019 at 10:00 (there may be an additional session at 12.00 due to numbers) at the White Horse Inn in Trowse. To reserve a place, please e-mail Commissioning Support Officer, Alice Dyson, alice.dyson@norfolk.gov.uk before noon on Thursday 22 August 2019.

The closing date for the tender is 2pm on Monday 16 September 2019. Please see full timetable below.

If you encounter any difficulties whilst using the system you can contact the In-Tend support team by phoning 0845 557 8079 or +44 (0) 114 407 0065 or by emailing support@in-tend.co.uk

Regards from

 Fiona Craig

Head of Integrated Commissioning (North) and Lead for Home Support

Procurement reference number NCCT41887
Procurement title Home Support Framework for Norfolk
Details of the contract notice Date dispatched to publisher Monday 5 August 2019
Publication Supplement to the Official Journal of the European Union
Contracting Authority’s name and address Procurement Sourcing Team

Norfolk County Council

Floor 3 County Hall

Martineau Lane

Norwich
NR1 2DH

United Kingdom

Correspondence All correspondence and clarifications regarding the procurement should go through In-Tend: http://In-Tendhost.co.uk/norfolkcc
Procurement procedure Open procedure as defined in the Public Contracts Regulations 2015 (as amended)
Public Services (Social Value) Act 2012 The Authority has concluded that it is not appropriate to consult on social value in respect of this procurement, because social value to at the heart of this service.
Information and Q&A session for Bidders 28 August 2019 at 10:00 (there may be an additional session at 12.00 due to numbers) at the White Horse Inn in Trowse
Final deadline for submission of clarification questions relating to ITT 2pm UK time on Monday 9 September 2019
Deadline to request further explanation about clarification answers (no new questions to be introduced) Midnight UK time on the third working day after the Council sends its final answers to the clarification questions received before the above deadline
Deadline for submission of tender documents 2pm UK time on Monday 16 September 2019
Address for submission of tender documents All tenders must be submitted via the In-Tend portal.
Period for which offers must remain open for acceptance 180 days from the tender submission deadline
Award decision notice and standstill process The Council shall have no obligation to Applicants concerning debriefing beyond those contained in the Public Contracts Regulations 2015 (as amended). The Council will observe a standstill period and will not appoint to the framework until after midnight on the tenth day after the award decision notice has been issued to the Applicants.

 

Expected date for issuing intention to award letters and for standstill period to commence Friday 11 October 2019 (First Tranche)

 

Please note that the Council will evaluate the applications in tranches due to the checks required. This mean the framework agreements will be awarded in batches.

Expected date for standstill period to finish Midnight UK time on Monday 21 October 2019
Framework Award Tuesday 22 October 2019 (First Tranche)

Can the Norfolk Community Directory Help Grow Your Service?

The Norfolk Community Directory is for local service providers and community groups to promote their services to Norfolk residents. The Directory is being well-used by councils and other organisations across Norfolk to deliver Norfolk County Council strategies, for example: local service delivery, social prescribing, information and guidance, and digital offers.

Norfolk County Council is asking organisations to create and maintain accounts (adding any extra services or changes in service delivery etc.) so they can be promoted on the Norfolk Community Directory. The Directory can be accessed by both professionals and members of the public looking for services.

Norfolk County Council, is keen to encourage home care providers already working with the Council, to sign up to the Directory and maintain service information online, through the Norfolk Community Directory.

It’s free, easy to maintain, and will help promote your services to Norfolk residents, backed up by the Council’s support.

You will be sent an email within the next few weeks inviting you to sign up to the Council’s Norfolk Community Directory. The email will come from an email address with Norfolk Community Directory in its title, and will ask you to review the Terms and Conditions and set your security details on your account.

If you have any queries about this, please email: The Norfolk Community Directory email address

 

Shaping a Care Association for Norfolk – Have Your Say

There is an online survey seeking your views on the shape of a Care Association for Norfolk is live and can be accessed at https://uea.onlinesurveys.ac.uk/care-association-consultation-survey.

The survey will run until 11 pm on 8th February 2019 and has questions on the purpose, priorities and structure of a potential Care Association for Norfolk. The survey will take approximately 20 -25 minutes to complete.

You can also find it on the Norfolk Care Association consultation website: www.norfolkcareassociationconsultation.com

There are already a number of care associations across England, offering a wide range of services to Social Care providers including:

  • negotiation of fees with local authorities and health;
  • working alongside commissioners on policy, guidance and the introduction of new processes and systems;
  • peer support networks;
  • helping providers with recruitment, business, legal and HR advice;
  • DBS checks;
  • discounted bulk purchasing schemes and
  • access to training.

The survey was designed by a group from University of East Anglia (UEA) and University of Suffolk (UoS), based on findings from consultation events held across the County in October and attended by 78 representatives from the Social Care sector. It has been commissioned by the provider-led Executive Steering Group for the ‘Shaping a Care Association for Norfolk Consultation’. You will find further information on the membership of the University Team and the Executive Steering Group on the consultation website.

Market Connectors will also be out and about raising awareness of the survey so there is maximum engagement across the Sector and to ensure as many voices are heard as possible.

The Executive Steering Group – Shaping a Care Association for Norfolk

Association Representing Mental health Care (ARMC) 
Community Action Norfolk (CAN) 
Norfolk and Suffolk Care Support Ltd (N&SCS) 
Norfolk County Council (NCC) 
Norfolk Community Health & Care NHS Trust (NCH&C)
Norfolk Continuing Care Partnership (NCCP) 
Norfolk Independent Care (NIC) 

 

Breckland Older People’s Forum Christmas Networking Event

Following on from the success of the networking event last Christmas, Breckland Older People’s Forum would like to invite you once again, to come along with all your information leaflets and have a stand at their Pre-Christmas meeting.  They want the event to offer you the opportunity to share information about your organisation with other stand holders, the Forum and public. There will of course be mince pies and other Christmas goodies to nibble.

The event will be held on Friday, 14th December 2018 at 1.30 to 3.30pm at Breckland Council Offices, Dereham, NR19 1EE.

If you would like to come and have a stand please email  brecklandopf@gmail.com or telephone: 07546 152695 to book a place.

 

You can find out more by clicking on the link:

Reminder: Banded Pricing Model – Q & A session – Friday 12 January

A reminder that following the release of the new Banded Pricing model for 2018/19, NCC will be a holding a meeting for Home Support providers on Friday 12 January 2018.

The meeting will be an opportunity for providers to find out more about the implementation of the model.  With the Question and Answer format, focused on responding to providers’ questions, we hope it will be as relevant and useful to you as possible.

We expect the meeting to last around 2 hours in total.  Steve Holland, Head of Quality Assurance and Market Development, will be chairing both sessions.

The format will be: Continue reading