Free training session on Energy Advice

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Free training is offered to any front line workers and volunteers working with people that may be struggling to heat their home adequately.

Simple advice such as understanding energy bills and different tariffs, reading the meter, and how to switch supplier – can make a big difference!

Find out more about changes to the energy markets, what financial support is available, an introduction to smart meters, and where to sign post people needing extra help.

You may also discover how to save yourself money on your own energy bills too!

Find out more about grants including first time central heating and support available through the Norfolk Warm Homes fund.

There will also be opportunity to meet other frontline workers. Previous participants have including advice volunteers, social housing officers, health visitors and support workers.

Participants will receive training materials and information leaflets and booklets.

Tea/coffee and cake will be provided!

Spaces are limited, so please book early.

Monday 4 February 2019

2pm– 3:15 pm, at Citizens Advice Thetford, Abbey Community Centre, Exeter Way, Thetford. IP24 1EE.

To book a place or find out more please contact Caroline Mackinson,

project.coordinator@cadat.org.uk

01379 658200

The Herbert Protocol

The Herbert Protocol is a national scheme used by Norfolk Police and other agencies which encourages carers to compile useful information which could be used in the event of a vulnerable person going missing.

Carers, family members and friends can complete in advance, a form recording all vital details such as:
•    medication required
•    mobile numbers
•    places previously located

•    photographs.

In the event of your family member or friend going missing, the File Herbert_Protocol can be easily sent or handed to the Police to reduce the time taken in gathering this information.

Alternatively there is support available online including:

Mind Charity0300 123 3393 (9am to 6pm, Monday to Friday)
AGE UK Norfolk – 01603 787111
If you are concerned someone you know who has gone missing and may be at risk of harm in an emergency call the police on 999 or non-emergency 101.

Helping those with dementia have a peaceful Christmas

Christmas can be stressful for people with dementia, and for their family members. The extra hubbub and changes in routine can make people feel unsettled. Also, when visiting a person with dementia, family members might notice the changes that have taken place if they haven’t seen them for some time.

There are some simple and practical things you can do to help make Christmas a peaceful and inclusive time for everybody.  DementiaUK have some great advice which you can find by clicking on this link:  https://www.dementiauk.org/helping-a-relative-with-dementia-have-a-peaceful-christmas/

 

Promoting the Healthy Aging Toolkit with Your Clients

Cold weather can be tough for everybody, but it’s especially hard for people aged 65 and over. This winter, Norfolk County Council has worked with the National Health Service, district councils, and our Third Sector colleagues to produce a healthy ageing toolkit. The toolkit sets out some practical ways that we can all work together to enable older people to stay safe and well at home this winter. The toolkit is free for anybody to use and can be accessed via this link: http://www.norfolk.gov.uk/healthyageingtoolkit

You can really help by:

1. Thinking about how you can use the toolkit to enable your clients to stay safe and well at home this winter.

2. Sharing the toolkit within your organising to carers connecting with older people in the community.

Healthy ageing is everybody’s responsibility.

The connections we make together, can change lives.

Alzheimer’s Society

Alzheimer’s Society is the UK’s leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

If you have a person you support that would benefit from one-to-one dementia support in Norfolk, please call 01603 763556 or email norfolk@alzheimers.org.uk. The Advice line is staffed by experienced Dementia Support Workers Monday to Friday 9am to 5pm. This number is there for any one affected by dementia and can be used by professionals to make referrals on someone’s behalf.

Dementia Support Workers offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. Advice, support and information can be provided by phone, in writing or at a home visit. 

The Alzheimer’s Society National Helpline is on 0300 222 1122 and available 9am – 8pm Monday to Wednesday, 9am – 5pm Thursday and Friday, 10am to 4pm Saturday and Sunday. Talking Point is an online forum for everyone who is affected by dementia, open 24 hours a day. alzheimers.org.uk/talkingpoint

Stay well this winter – keep active

A new website has recently been launched called Moving Medicine. The tool kit provided is an initiative by the Faculty of Sport & Exercise Medicine, in partnership with Public Health England, Sport England and the Lottery Fund.

It is aimed at supporting primary care staff such as GP’s and Practice Nurses to have conversations about physical activity and its benefits on supporting & managing long term health conditions. We are sure it will also be of interest to homecare providers in helping to encourage some of the people they support to be as active as possible.

There is guidance on how to incorporate a discussion in to the space of 1 minutes; 5 minutes; or longer. Along with information graphs that people can take away.

Please click on the link to find out more https://movingmedicine.ac.uk/