Promoting the Healthy Aging Toolkit with Your Clients

Cold weather can be tough for everybody, but it’s especially hard for people aged 65 and over. This winter, Norfolk County Council has worked with the National Health Service, district councils, and our Third Sector colleagues to produce a healthy ageing toolkit. The toolkit sets out some practical ways that we can all work together to enable older people to stay safe and well at home this winter. The toolkit is free for anybody to use and can be accessed via this link:

You can really help by:

1. Thinking about how you can use the toolkit to enable your clients to stay safe and well at home this winter.

2. Sharing the toolkit within your organising to carers connecting with older people in the community.

Healthy ageing is everybody’s responsibility.

The connections we make together, can change lives.

Alzheimer’s Society

Alzheimer’s Society is the UK’s leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

If you have a person you support that would benefit from one-to-one dementia support in Norfolk, please call 01603 763556 or email The Advice line is staffed by experienced Dementia Support Workers Monday to Friday 9am to 5pm. This number is there for any one affected by dementia and can be used by professionals to make referrals on someone’s behalf.

Dementia Support Workers offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. Advice, support and information can be provided by phone, in writing or at a home visit. 

The Alzheimer’s Society National Helpline is on 0300 222 1122 and available 9am – 8pm Monday to Wednesday, 9am – 5pm Thursday and Friday, 10am to 4pm Saturday and Sunday. Talking Point is an online forum for everyone who is affected by dementia, open 24 hours a day.

Stay well this winter – keep active

A new website has recently been launched called Moving Medicine. The tool kit provided is an initiative by the Faculty of Sport & Exercise Medicine, in partnership with Public Health England, Sport England and the Lottery Fund.

It is aimed at supporting primary care staff such as GP’s and Practice Nurses to have conversations about physical activity and its benefits on supporting & managing long term health conditions. We are sure it will also be of interest to homecare providers in helping to encourage some of the people they support to be as active as possible.

There is guidance on how to incorporate a discussion in to the space of 1 minutes; 5 minutes; or longer. Along with information graphs that people can take away.

Please click on the link to find out more






For Homecare Providers supporting people in the West of the County

The Borough Council of King’s Lynn and West Norfolk own and maintain the Lily online Directory.

The Directory lists organisations, services and activities that help people to live healthy, active and independent lives. It is expanding to include more and more information relevant to adults of all ages.

The website will guide you to local events that Lily advisors are attending.  You can find this information on the Section: Lily in your community and by clicking on this link:

You will also be able to find information about other local services and events on the Directory as well.


Helping the people you support keep warm this winter – Winter Fuel payments 2018-2019

Although the sun is still shining, the temperature is starting to drop. When the temperature drops to below 8C, some people, such as older people, are at increased risk of:

  • Heart attack
  • Stroke
  • Flu
  • Pneumonia
  • Falls and injuries
  • Hypothermia.

Cold weather can also affect people with mental health conditions, such as depression and dementia.

You can help the older people you support in their home by advising them and their families to prepare for winter and through this blog we will assist you, by giving you tips and links to sources of information.

Heating a home is expensive, but if the people you are supporting were born on or before 5th November 1953, they could get between £100-£300 towards their bill. However, the deadline for claiming payments for Winter 2018 to 2019 is 31 March 2019. To find out more, please click on this link: