Skills for Care’s 12 days of Christmas

Skills for Care are marking the festive seasons with 12 days of Christmas.  They will be sharing some of their favourite resources to support home care providers, their staff and the people being supported.

In recognition that many care workers will be working over the Christmas period they are promoting ways that special days can be marked and celebrated with the people supported.

In the lead up to Christmas day there will be free resources, downloads and guides to help support them over the festive period and as we start a New Year.

Skills for Care will be updating their website each day from 11th December with something new.  You can access the website here: Skills for Care – 12 days of Christmas



Your Feedback on the Market Intelligence Tool

Norfolk County Council’s Market Intelligence Tool has now been live for a little over two months. It is a free to access online map of social care needs, population demographics, workforce data and business activity across Norfolk. We have worked with providers to make this tool a valuable planning resource for you, complementing the wealth of information, insight and analysis that we already publish in the Market Position Statement. We see the tool as a valuable step forward in making market intelligence easier to access, but this is just one step. As we move forward we want to hear your feedback and work with you to develop the Market Intelligence Tool as a valuable planning resource, adding additional data and functionality as we move into the second stage of its development.

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Free Oral and Healthcare E-Learning Course

Skills for Health and Health Education England have launched a new e-learning course to support anyone interested in learning more about oral health and mouth care, and how this can contribute to the general health of the people you care for.

The course can be tracked by managers for internal development and support CPD.

Find out more here:

The Norfolk Directory – services in your area

Did you know The Norfolk Directory is a useful online directory that can be used to find a range of clubs, organisations, groups and services in Norfolk?

The search results can be narrowed to those organisations within 1, 5 or 10 miles of your postcode or widened to include the whole of Norfolk.

There is also a “What’s On” feature to allow you to go to a specific day to see what’s happening in your area.

You can use the Directory either to make links with other services in your area, or to signpost the people you care for to services that might be of interest to them.

To find out more about the Directory please go to:

For more information on how to register your service on the directory, or on how to update your record, please contact Debra Lawrence-Bell at or on 07770432858.

Launch of Carers Matter Norfolk

We are pleased to announce the new service to support people who are unpaid carers in Norfolk launched yesterday, Monday 2 October.

Carers Matter Norfolk ( will work with people who are unpaid carers to identify what matters to them in order for them to remain independent, resilient and well in their caring role.

It’s crucial that we are all directing people who are unpaid carers to the new services available.  The following presentation has more information on the service and what it can offer here: Carers Matter Norfolk Introduction EXTERNAL 26.09.17.

Your guide to care and support for adults 2017-18

“Your guide to care and support for adults 2017-18” is a publication which contains lots of useful information to enable people to stay independent in their own homes for as long as possible.  It is updated annually.

It enables staff to sign post people that they care for to information about how to get help and support, what kind of services are available and details of other organisations that can help.

It is available free in libraries, GP surgeries and other places across Norfolk.

The guide is available online to download as a PDF or as an eBook to read at

We also have a limited number of paper copies available on request, please contact if you would like to access these.

Are you looking for better links with schools and colleges?

I Care… Ambassadors can help you build connections with local schools and colleges, to help you inspire more young people to work in adult social care.

According to our latest Market Position Statement, 24% of the Adult Social Care workforce is currently aged 55 or over, meaning approximately 6,600 people may retire from the workforce within the next 10 years.

By creating good links with schools and colleges now, we can start to build the workforce for the future.

Find out more information about the I Care… Ambassadors here: