EU Settlement Scheme


In advance of the UK’s planned exit from the EU on 29 March 2019, the UK government has committed to protect the rights of EU citizens and their family members currently living in the UK. This includes the right to live here, work here and access public services such as healthcare and benefits. To retain these rights after 31 December 2020, EU citizens must apply for UK immigration status under the EU Settlement Scheme.

The Home Office is testing the EU Settlement Scheme through a series of pilots ahead of the public launch. This second phase of the pilot starts on 29 November and runs until 21 December 2018. This covers employees in the higher education and health and social care sectors.

The purpose of the pilot is to test the application process and gain feedback about individual’s experiences so that they can make improvements before the Scheme fully launches to the public by 30 March 2019.

Information on eligibility and the application process is available in the briefing pack. If you want to participate in the pilot as soon as it goes live on the 29 November please register here.

Please note that making an application in this pilot is entirely voluntary. There will be no change to your current rights under EU law until the end of the planned implementation period on 31 December 2020. If you choose not to apply during this phase you will be able to apply once the scheme is fully open by 30 March 2019 and at any time up until 30 June 2021.

For any questions about an application made during the pilot, contact the EU Settlement Scheme Resolution Centre by calling 0300 123 7379 (inside the UK) or+44 (0) 203 080 0010 (outside the UK). Find out about call charges on You can also ask a question using the online submissions form

A reminder about Flu Vaccinations

Following on from the blog post in September …..

Have your employees had their flu vaccinations? If not, please inform them they can get a free flu vaccination by completing this letter and taking it to a pharmacy or GP surgery that provides the vaccination.

The aim of the campaign is to get as many health and social care staff working with vulnerable older people vaccinated. It is targeted at staff employed by a registered residential care/nursing home or registered home support provider,as well as health and care staff employed by a voluntary managed hospice provider, who are directly involved in the care of vulnerable patients/clients aged 65 and over.

The campaign is underway and we are keen to see as many care workers vaccinated as possible. Please take the letter (as linked above) to your local pharmacist or GP for the free flu vaccination. They may also require some proof they are employed as a support worker, providing care for older people.

Please could you also consider displaying this Public Health England poster on flu out breaks in areas used regularly by your staff?

Norfolk County Council: Care and Support Market Position Statement

The Market Position Statement is the Council’s annual account of the current shape of the adult social care market, its commissioning intentions and the opportunities for growth. It contains a wealth of market intelligence, provides information and insights on care needs, strategic development, social care spending, the workforce and the priorities for the County’s five CCGs.

The Market Position Statement is the basis for strategic commissioning and can be used by you as home care providers, to plan for your future business growth.  To help you make your business choices, the Council has also developed an interactive Care Market Intelligence Tool.  Click on this link to find the Care Market Intelligence Tool:

In the Market Position Statement the Council has highlighted key points to their ongoing drive to support people to be independent, resilient and well and by so doing, they can focus on delivering outcomes that matter to people living in Norfolk. To read more download the full document:

Fuel Poverty – Warm Homes Fund

Further to our recent post relating to Winter Fuel Payments 2018/19 we thought you would also like to know about another initiative that may help those you support in Norfolk.

In winter some people struggle to pay their energy bills and in which case they may be interested and eligible to receive help through Norfolk’s Warm Homes Fund Partnership.

The partnership was created following Broadland District Council’s successful bid for £3.1m in funding from the National Grid’s Warm Homes Fund. The project aims to help more than 1,000 people, including homeowners and renters.

The money will be used to provide insulation and first-time central heating such as renewable heating, mains gas, oil, or LPG. The aim is to increase comfort in fuel-poor households that do not have any central heating, as well as to provide energy advice and support.

Norfolk residents may be able to get help from the Warm Homes Fund if they have underlying health issues, are caring for someone vulnerable and are worried about their home being cold or damp. Residents can find out if they are eligible for support under the scheme, by contacting their Energy Team at their local district council.


Norfolk Against Scams Partnership

The Norfolk Against Scams Partnership would like to invite you to its official launch to be held on:

Thursday 15 November 2018

09:30 – 13:00

Edwards Room County Hall

Norwich NR1 2DH

This event will be of interest to existing partners as well as organisations that are interested in becoming a partner and wish to find out more.

We also welcome leaders, managers and representatives from businesses, banks and the finance sector, community, voluntary and third sector organisations and charities.

Why should you join us?

  • Find out more about the partnership
  • Understand your role as a partner
  • Find out how to become a partner
  • Find out how we can work together to protect and support residents and businesses in Norfolk from scams. Doorstep crime and fraud.
  • Help to develop and take forward the partnership
  • A great opportunity to network with different Norfolk organisations.

Places at the launch and Partner Event for the Norfolk Against Scams Partnership are limited so to avoid disappointment please book early.

A very limited number of spaces to exhibit display stands on the day are available and will be allocated on a first come, first served basis. If you would like one of the spaces, please complete this section on the booking form.

To book your FREE place now please go to

For more information on the Norfolk Against Scams Partnership visit

If you have any questions or queries regarding this event, please email

# Don’t forget you can follow NSAB on Twitter – @NorfolkSAB #


Opportunity to attend a free networking event

Norfolk County Council, as part of its Promoting Independence Strategy, would like to invite you to a free networking event:  Working together to support older people to live safe and well at home this winter.

Date: Friday 2nd November , 09:00-12:30 or 13:00-16:30, Cranworth Room, Norfolk County Hall, Martineau Lane, Norwich, NR1 2DH.

Norfolk County Council is inviting you to attend a free networking event to explore how we can work better together to support older people to live safe and well at home this winter.

We know that you are already doing some excellent work with older people in your communities. The aim of this event is to provide additional guidance around four key areas:

  •  Identifying frailty
  • Support for people with dementia and their carers
  • Falls and home safety
  • Loneliness and social isolation.



This event will give you an opportunity to share your stories, learning and best practice with a wide range of professionals working in similar roles across Norfolk and Waveney. The latest Assistive Technology and equipment will also be on display.

To register to attend please visit:

Please note that the content of the event is identical in the morning and the afternoon and so you only need to attend one session. There are 40 places for each session, which will be allocated on a first come basis.

For further information, please contact Ed Fraser, Commissioning Manager for Healthy Ageing & Care Homes: or 01603 223 122