Winter Fuel Payments

Those who you support and who were born on or before 5 April 1954 could get between £100 and £300 to help towards paying their heating bills; this is known as a ‘Winter Fuel Payment’.

If a person usually gets a Winter Fuel Payment automatically it is because they are eligible and they also get the State Pension or another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit).  However, if a person is eligible, but they do not get paid automatically, they will need to make a claim.

You can find out more by clicking on the following link:  https://www.gov.uk/winter-fuel-payment

 

Winter Pressures – Capacity Incentive Payments 2019-20

At Norfolk County Council we understand the challenges of operating as a care provider or working as a carer during busy periods.  In response to this, one of the things we have put in place is an incentive payment which is payable when you pick up a care package.

We will have designated periods this Winter 2019-20 where Capacity Incentive Payments (CIPs) will be offered for promptly commencing new and restarted packages of care for people discharged or transferred from specific care settings.

The first period covers Friday 20th December 2019 to Sunday 23rd February 2020.  During this period, CIPs can be made for:

  • people being discharged from acute and community hospitals
  • transfers of care from short-term block beds, bed-based reablement, NFS, NEAT and out of hospital services

For further information and support on the Home Support Capacity Incentive Payment and delivering a resilient service at this time of year please visit www.norfolk.gov.uk/winterpreparedness

 

 

If someone you know is lonely

If you're feeling lonely

If you think someone you support may be lonely, it can be hard to know what to do, particularly if they don’t speak to you about it.

Coping with loneliness – advice for the person you know

Independent Age has an advice guide If you’re feeling lonely which has ideas on how to deal with loneliness and where to look for help. Download it from their website or order your free copy by calling 0800 319 6789.

Winter Planning 2019/2020 – Being ready for winter

All of us living in Norfolk are approaching the coldest months of the year so it is important for us all to be prepared, aim to prevent and protect ourselves and those whom we support from any avoidable ill-effects of winter.  To help Home Support providers in doing this the following list of resources and guidance may be of help.

Carers emergency card – Norfolk county council

https://www.norfolk.gov.uk/care-support-and-health/start-with-social-care/urgent-help/carers-emergency-card

Emergencies

ICE – In case of emergency (for mobile phones)

https://incaseofemergency.org/

UK Power networks

Priority treatment for vulnerable residents for electricity in an emergency

https://www.groundwork.org.uk/projects/support-for-vulnerable-residents-during-a-powercut/

 Cadent gas – Could you get extra support in a gas emergency?

The Priority Services Register (PSR) is free to join. It helps energy companies look after customers who have extra communication, access or safety needs.

https://cadentgas.com/Emergencies-safety/Safeguarding/PSR-registering-myself

Lions message in a bottle regarding someone’s medication.

LIONS MIAB (003) October 2019

 

 

 

Independent Age – Winter wise guide

Winter can bring extra challenges. Dark evenings and icy pavements can make it harder to get out, while cold weather can make us vulnerable to illness. Higher fuel bills can be worrying too.

Independent Age have published ‘Winter wise’ which has practical tips on staying warm and healthy in the winter months, including information on Winter Fuel Payments.  This information may be of use to those whom you support and those who may struggle in the cold weather.

You can download a copy of the guide or order a free copy by following the link:  Advice Guide Winter wise

independent age winter wise 4.11.19