NHS Awareness Campaign – Love Great Skin

The NHS have produced some really good and helpful guidance through their awareness campaign (Love Great Skin)  which is around preventing pressure ulcers.  Whilst the NHS focus is aimed at care homes and nursing homes, there is some really useful guidance and tools that could be used by any Social Care provider, including homecare.  You can find out more about this by clicking on the following link:  Stop the Pressure Love Great Skin.

Related to this information, you may also find using the SSKIN approach to manage and prevent pressure damage of use.  SSKIN is a five step approach to preventing and treating pressure ulcers.  You can find more information by clicking on the following link:  SSKINsskin managing & preventing pressure damage

UEA Dementia Open Forum

From the Norfolk and Suffolk Care Support Ltd newsletter: 

Wednesday 13 February 2018,

2-3pm in the Room 3.02, Harvard Lecture Theatre, Julian Study Centre, UEA

Speaker: Dr Tamara Backhouse – ‘Personal care in advanced dementia: working towards reducing refusals’. 

‘People with dementia develop high needs for assistance with their personal care and in the later stages can be reluctant to receive support with these daily tasks. When people with late-stage dementia refuse assistance with personal care it leaves those caring for them in a difficult position. If care is not provided, the person with dementia could become neglected, have poor hygiene, or develop urine burns or infections. On the other hand, if care is provided, it could be against the person’s will. Refusal of care could be due to the person with dementia not understanding what the caregiver is trying to do, environmental factors, health status, or unmet needs. Refusals are common in people with dementia living in care homes and living at home. I will present data demonstrating this difficult area, consider current interventions, and introduce my Alzheimer’s Society Research Fellowship, which aims to examine this issue further.’

Dr Tamara Backhouse is an Alzheimer’s Society Research Fellow at the School of Health Sciences, University of East Anglia. Dr Backhouse has extensive experience of working as a paid carer with older adults. She has been involved in a number of projects related to dementia care and care home research.

Full details here.


National Social Care recruitment campaign

The information below has been taken from the Norfolk and Suffolk Care Support Ltd newsletter. This might be of interest to someone considering a new career?

The website for the national recruitment campaign for Social Care is up and running. ‘Every day is different when you care’ is a campaign that has been launched to promote job opportunities in the Adult Social Care sector. The website hosts job listings and a campaign which aims to show how rewarding a career in social care can be. It emphasises the fact that making a difference in people’s lives can bring a real sense of career fulfilment. Looking after people is a gratifying profession, which offers excellent progression from a support worker to a rehabilitation worker or a management position.




Free enhanced care training – limited spaces still available

Norfolk and Suffolk Care Support, in partnership with Norfolk County Council, have secured funding from Skills for Care to deliver a programme of free enhanced care training courses for adult social care staff in Norfolk.

The training is being delivered by N&SCS endorsed learning providers and will be held across the county in January, with further dates in March (including sessions in Great Yarmouth and Coltishall). These courses are free and are open to managers and training coordinators as well as care assistants/support workers.

Topics being covered in January are:

  • Harm Free Care (pressure ulcers, falls and urinary catheter infections)
  • Person-centred care & the strengths-based approach
  • Assistive Technology
  • Supporting people returning home & reablement
  • End of Life Care (Fully booked)
  • Dementia
  • Medication

To book places email:  Enhanced Care Training Offer


Is your organisation prepared should there be a ‘no-deal’ exit from the EU?

The Department of Health and Social Care wrote to Adult Social Care providers in December to advise on the Government’s ongoing preparations for a March 2019 ‘no deal’ Brexit scenario and what the Adult Social Care system needs to consider as preparations step up in the lead up to March 2019.

In line with the Government’s principal operational focus on national ‘no deal’ planning, action must now be taken locally to manage the risks of a ‘no deal’ exit. To ensure you are as prepared as possible, we urge all Social Care providers to have fully up to date and robust contingency plans for the possible implications of a ‘no deal’ EU exit.

The Government has produced EU Exit Operational Readiness Guidance which outlines some of the key areas where providers should consider their plans. These include workforce; supply of medicines and consumables; and supply of non-clinical consumable goods and services. Please consult pages 16-24 of the Guidance, which contain action cards for various types of health and social care providers, including independent providers such as your organisation.

We also urge you to raise awareness of the EU Settlement Scheme with citizens of remaining EU countries working for your organisation. You may have already encouraged them to register for EU settled status under the pilot scheme that was open between 3rd and 21st December 2018. People that did not register under the pilot scheme do not need to worry, as the Scheme will be fully open by March 2019 and will remain open until 31st December 2020 in a ‘no deal’ scenario.

The Government is maintaining an online repository of information for the Health and Social Care sector on planning for a potential no-deal Brexit, and we will continue to communicate with the care market in Norfolk as and when information becomes available.

Free training session on Energy Advice

cab diss logo

Free training is offered to any front line workers and volunteers working with people that may be struggling to heat their home adequately.

Simple advice such as understanding energy bills and different tariffs, reading the meter, and how to switch supplier – can make a big difference!

Find out more about changes to the energy markets, what financial support is available, an introduction to smart meters, and where to sign post people needing extra help.

You may also discover how to save yourself money on your own energy bills too!

Find out more about grants including first time central heating and support available through the Norfolk Warm Homes fund.

There will also be opportunity to meet other frontline workers. Previous participants have including advice volunteers, social housing officers, health visitors and support workers.

Participants will receive training materials and information leaflets and booklets.

Tea/coffee and cake will be provided!

Spaces are limited, so please book early.

Monday 4 February 2019

2pm– 3:15 pm, at Citizens Advice Thetford, Abbey Community Centre, Exeter Way, Thetford. IP24 1EE.

To book a place or find out more please contact Caroline Mackinson,


01379 658200