Exciting new community micro- enterprise project in Norfolk

Community Catalysts is working with the County Council and other local partners on the Norfolk Community Micro-enterprise Project which runs from August 2018 until January 2021.

The project takes learning from Community Catalysts’ highly successful project in Somerset and aims to work with local people who want to develop small enterprises and ventures offering a wide range of help and support for older and disabled people who want to live life their way.

As well as helping people to set up new enterprises Community Catalysts will also be able to advise small groups and organisations already established in Norfolk and looking to diversify or extend what they offer. Helping local people to help other local people.

Work will start in North Norfolk (Aldborough, Cromer, Mundesley, North Walsham) and the Greater Norwich area, where increasing the number and range of community micro-enterprises that provide a wide range of help and support for older and disabled people is seen as a real priority. Enterprises in other parts of Norfolk that fit well with local priorities can also be supported.

‘We are delighted to be working with Community Catalysts CIC to explore the potential and talent within our communities to develop enterprises which help people in their own homes and in the community’, says Sera Hall, Director of Integrated Commissioning Norfolk CCGs and Norfolk County Council. ‘As part of our Promoting Independence strategy we want to shift focus to strengthening prevention and early help, supporting people to stay independent for longer. Community Catalysts have a strong track record in supporting people to set up sustainable and high-quality community micro-enterprises which truly meet the needs in their communities. This project will increase capacity and the choice of services that are delivered by local people for local people.’

We will try hard to build on things that already work well and to value and nurture people, groups and organisations with strong local knowledge and expertise. The project aims to capture learning and actively use this to affect local system and culture change – working in partnership to improve the way that health and care works for people in Norfolk.


Debra Morris has been employed as the local Catalyst to lead the project in Norfolk and can be contacted on debra.morris@communitycatalysts.co.uk or 07384 835722.

NHS Awareness Campaign – Love Great Skin

The NHS have produced some really good and helpful guidance through their awareness campaign (Love Great Skin)  which is around preventing pressure ulcers.  Whilst the NHS focus is aimed at care homes and nursing homes, there is some really useful guidance and tools that could be used by any Social Care provider, including homecare.  You can find out more about this by clicking on the following link:  Stop the Pressure Love Great Skin.

Related to this information, you may also find using the SSKIN approach to manage and prevent pressure damage of use.  SSKIN is a five step approach to preventing and treating pressure ulcers.  You can find more information by clicking on the following link:  SSKINsskin managing & preventing pressure damage

UEA Dementia Open Forum

From the Norfolk and Suffolk Care Support Ltd newsletter: 

Wednesday 13 February 2018,

2-3pm in the Room 3.02, Harvard Lecture Theatre, Julian Study Centre, UEA

Speaker: Dr Tamara Backhouse – ‘Personal care in advanced dementia: working towards reducing refusals’. 

‘People with dementia develop high needs for assistance with their personal care and in the later stages can be reluctant to receive support with these daily tasks. When people with late-stage dementia refuse assistance with personal care it leaves those caring for them in a difficult position. If care is not provided, the person with dementia could become neglected, have poor hygiene, or develop urine burns or infections. On the other hand, if care is provided, it could be against the person’s will. Refusal of care could be due to the person with dementia not understanding what the caregiver is trying to do, environmental factors, health status, or unmet needs. Refusals are common in people with dementia living in care homes and living at home. I will present data demonstrating this difficult area, consider current interventions, and introduce my Alzheimer’s Society Research Fellowship, which aims to examine this issue further.’

Dr Tamara Backhouse is an Alzheimer’s Society Research Fellow at the School of Health Sciences, University of East Anglia. Dr Backhouse has extensive experience of working as a paid carer with older adults. She has been involved in a number of projects related to dementia care and care home research.

Full details here.


National Social Care recruitment campaign

The information below has been taken from the Norfolk and Suffolk Care Support Ltd newsletter. This might be of interest to someone considering a new career?

The website for the national recruitment campaign for Social Care is up and running. ‘Every day is different when you care’ is a campaign that has been launched to promote job opportunities in the Adult Social Care sector. The website hosts job listings and a campaign which aims to show how rewarding a career in social care can be. It emphasises the fact that making a difference in people’s lives can bring a real sense of career fulfilment. Looking after people is a gratifying profession, which offers excellent progression from a support worker to a rehabilitation worker or a management position.




Free enhanced care training – limited spaces still available

Norfolk and Suffolk Care Support, in partnership with Norfolk County Council, have secured funding from Skills for Care to deliver a programme of free enhanced care training courses for adult social care staff in Norfolk.

The training is being delivered by N&SCS endorsed learning providers and will be held across the county in January, with further dates in March (including sessions in Great Yarmouth and Coltishall). These courses are free and are open to managers and training coordinators as well as care assistants/support workers.

Topics being covered in January are:

  • Harm Free Care (pressure ulcers, falls and urinary catheter infections)
  • Person-centred care & the strengths-based approach
  • Assistive Technology
  • Supporting people returning home & reablement
  • End of Life Care (Fully booked)
  • Dementia
  • Medication

To book places email:  Enhanced Care Training Offer


Is your organisation prepared should there be a ‘no-deal’ exit from the EU?

The Department of Health and Social Care wrote to Adult Social Care providers in December to advise on the Government’s ongoing preparations for a March 2019 ‘no deal’ Brexit scenario and what the Adult Social Care system needs to consider as preparations step up in the lead up to March 2019.

In line with the Government’s principal operational focus on national ‘no deal’ planning, action must now be taken locally to manage the risks of a ‘no deal’ exit. To ensure you are as prepared as possible, we urge all Social Care providers to have fully up to date and robust contingency plans for the possible implications of a ‘no deal’ EU exit.

The Government has produced EU Exit Operational Readiness Guidance which outlines some of the key areas where providers should consider their plans. These include workforce; supply of medicines and consumables; and supply of non-clinical consumable goods and services. Please consult pages 16-24 of the Guidance, which contain action cards for various types of health and social care providers, including independent providers such as your organisation.

We also urge you to raise awareness of the EU Settlement Scheme with citizens of remaining EU countries working for your organisation. You may have already encouraged them to register for EU settled status under the pilot scheme that was open between 3rd and 21st December 2018. People that did not register under the pilot scheme do not need to worry, as the Scheme will be fully open by March 2019 and will remain open until 31st December 2020 in a ‘no deal’ scenario.

The Government is maintaining an online repository of information for the Health and Social Care sector on planning for a potential no-deal Brexit, and we will continue to communicate with the care market in Norfolk as and when information becomes available.