Banded Pricing for Home Support Framework Providers in the Central Belt from 8 April 2019

Norfolk County Council Adult Social Care Committee approved the proposed prices for a range of care services including home support at its meeting on 14 January 2019. The prices will come into effect on 8 April 2019 and will apply for the 2019/20 financial year.

The new spot price for home support will rise from £17.28 to £18.24 an hour. Block contract rates remain individually negotiated and agreed.

In the Central Belt (Norwich, South Norfolk and North Norfolk CGG areas) the piloted banded pricing will continue to apply to Home Support Framework Providers.

The bands are:

Bands Band 1 (0-3miles) Band 2 (3-6 miles) Band 3 (6 miles +)
Rates 2019/2020 £18.24 £19.68 £21.72

The three bands in the model are based on travel distance from town and large village centres (GP surgeries have been used as the centre point) where population is highest and travel distance between visits therefore expected to be shorter than in the more rural and sparsely populated areas.

To help you identify where the boundaries between pricing bands are, please use the price band identification tool which can identify which banding any address or place in Norfolk will fall under. The price band identification tool is available Here:

Please follow the instructions provided on how to use the tool from the first screen.

In setting the bands the Council worked with Home Support Framework Providers and Norfolk Independent Home Care Group (NIHCG) during last year. The home support rates in Norfolk are amongst the highest rates in the East of England. A review of the current Home Support Framework model is planned to take place in 2019/20.

As a reminder, the list of Framework providers are:

North Norfolk:

  • Allicare
  • Carewatch
  • Compkey Healthcare
  • Extra Care Home Services
  • Interserve Healthcare
  • Leaf Care Services
  • NR Care
  • Taylor Care

Norwich and South Norfolk:

  • All Hallows Homecare
  • Allicare
  • Carers Trust
  • Carewatch
  • Compkey Healthcare
  • Diamond Resourcing (Better Health Care)
  • First Choice Homecare
  • Focus Caring Services Purely Care
  • Hales Group Limited
  • Home Support Matters
  • Independence Matters
  • Interserve Healthcare
  • Leaf Care Services
  • Manor Court Care
  • Mears Care
  • Nightingale Homecare
  • NR Care
  • Riseup Healthcare
  • Sunrise Health Care
  • Westminster Homecare

If you have any questions, please do not hesitate to contact Hanne Lene Schierff, Integrated Commissioning Manager – Central Team, at hannelene.schierff@norfolk.gov.uk.

Home Support Providers – Did you know you can advertise your vacancies for free?

Norfolk Care Careers is our local recruitment website for care vacancies https://www.norfolkcarecareers.co.uk .  Posting a vacancy is free and it’s simple to use.

 A local recruitment campaign will be launched soon and the Council will be directing all candidates to this site to apply for vacancies. As such, please upload as many of your job vacancies to the site as soon as possible.

If you don’t have a partner login already, please click the partner login in the top right hand corner of the Norfolk Care Careers website and register as a new user so we can get you set up. Any questions please contact norfolkcarejobs@norfolk.gov.uk.

 

 

 

 

 

Extension to the Capacity Incentive Payments for Home Support Providers – 2018/19

Busy periods and Bank Holidays can create pressure and strain on the health and social care system which can result in people failing to get the support they need. Norfolk County Council understands the difficulties of operating as a care provider and working as a carer during busy periods. In recognition of this the Council is making available extra incentive funding to home support providers who pick up new packages during specifically defined times of high pressure. The aim of the initiative is to strengthen the workforce, support resilience and increase service capacity.

The incentives are one-off payments which Council staff are empowered to agree to be paid to the provider. To find how much the incentive payments are, when they apply and how to access them, please click on this link: Home Support Capacity Incentive Payment.

Quick guide for staff delivering intermediate care services

The Social Care Institute of Excellence (SCIE) and the National Institute of Care and Excellence (NICE), have co-produced this information based on NICE’s guidelines and quality standards on Intermediate care, including reablement.

Intermediate care involves working closely with people to agree what intensive support they need to improve their independence. Support should focus on the person’s strengths and help them to develop resilience and confidence so that they feel more able to manage daily living. This quick guide provides an overview of planning and delivering person-centred intermediate care. It covers:

  • Communication
  • Core principles
  • Person-centred planning
  • Personalised goals
  • Risk.

This guide may be helpful to new recruits in particular.  Please click on this link to access the guide:  promoting-independence-through-intermediate-care.pdf

If you have any comments or suggestions of how we can improve the content of the blog, please let me know:  Imogen.statham@norfolk.gov.uk.

 

CQC Compliance Workshops

Two new half-day CQC compliance workshop have been organised by Norfolk & Suffolk Care Support in partnership with Tina Welford from ECLM Ltd.

CQC compliance for home care providers:          Thurs 11th April   –  9:30am-12:00pm
CQC compliance – general refresher/updates:   Thurs 11th April    –  1:00pm-3:30pm

Both sessions are being held at Dereham Football Club. Places are £50 per person.

To book, call 01603 629211 or email:

info@norfolkandsuffolkcaresupport.co.uk.

These sessions are very popular and places are limited, so please reserve your place soon.

 

 

 

Norfolk & Norwich University Hospital – Dementia Information and Advice Fayre

The Norfolk & Norwich University Hospital (NNUH) now have the line-up of speakers arranged for their Dementia Information and Advice Fayre to be held on 13th May 2019.  More details can be found on the attached poster. Please share amongst your networks to spread the word.

 There is also more information in the link to their press release issued last week: http://www.nnuh.nhs.uk/news/2019/03/providing-extra-support-for-people-living-with-dementia-and-their-families/

NNUH Dementia Information and advice fayre 20.3.19